At TAFFL, we offer a FREE worldwide shipping. The typical delivery time is 7 to 14 business days after the order is processed and shipped.
Please note the typical delivery time frame does not include processing time and that shipping may be slightly delayed on U.S. holidays and weekends.

We are not responsible for lost or stolen packages.

When will my order ship?

Orders placed will typically ship within 48 hours. Orders placed Friday – Sunday will typically ship the following Monday.

How do I track my order?

As soon as your order has shipped, you will receive a shipment notification email with the tracking information for your item(s). Some orders containing multiple items will ship in multiple packages, and you’ll receive a shipping confirmation email with tracking for each package.

You can also quickly access tracking information on the following third-party tracking page by providing tracking number that you received in an email that we send you

Do you offer expedited shipping?

TAFFL does not currently offer expedited shipping options.

While we aim to ship your order to you as quickly as possible, please note that we cannot accommodate requests for expedited shipping at this time, especially during the holiday season.

What carriers do you use?

We ship the orders from our warehouse that is located either in China (for EU and non-EU customers) via Yun Express.

Shipment from US is coming soon.

If you have any special shipping requests, please contact us within 1 hour of placing your order, and we will try our best to accommodate you. Please note that we cannot guarantee delivery with a specific carrier, and that we do not currently offer expedited shipping options.

What countries do you ship to?

We provide shipping from our warehouse in China using special line air mail, but the delivery time to other countries may be slower.

Please note that customs/duties fees are not included in the price of shipping and are the sole responsibility of the customer.

Please note that these average transit times are given as estimates only, and actual transit time may be considerably longer in some cases. TAFFL does not make any delivery guarantees for orders shipped to addresses outside of the U.S.

By placing an order on TAFFL, you acknowledge that you are aware of the above and accept it as your financial responsibility.

Tracking shows as delivered, but I don’t have my package. What should I do?

Trying to find your package? We’re sorry — this can happen sometimes! Occasionally a carrier will tag a package as delivered before it’s been physically dropped off.

Please check your front porch, side door, back porch, garage area, bushes, mailbox, and mail room to make sure it’s not hiding. Also, please ask any neighbors, housemates, concierges, and coworkers (if delivered to work) if they may have received it for you.

If your package still hasn’t turned up 3 days after the delivery date shown in your tracking information, please contact us for further guidance.